What is WKND?
WKND is a nightlife, travel, and experience platform that connects travelers with events, venues, restaurants, and local culture across major U.S. cities. Think of it as the operating system behind your best nights out.
FAQ & Help Center
Everything you need to know about WKND
Whether you are a traveler, ambassador, promoter, venue, vendor, brand, or enterprise operator -- find your answers here.
Is WKND free to join?
Yes. Creating an account is completely free. You can browse events, save trips, and earn points without paying anything. Optional subscriptions like WKND+ and WKND Black unlock lower fees and premium perks.
What cities is WKND available in?
WKND is live in 12 markets including Miami, Atlanta, Detroit, Chicago, Dallas, Houston, Denver, Las Vegas, Cleveland, DC, New Orleans, and New York. Each city has its own dedicated content hub and local event coverage.
How do I sign up?
Head to wkndtour.com and click Sign Up. One account gives you access to everything -- events, Trip Wallet, ambassador tools, and more. Your role unlocks automatically based on how you use the platform.
What makes WKND different from other event platforms?
WKND is not just a ticketing page. It combines event discovery, trip planning, social features, ambassador referrals, and real-time nightlife tools like Pulse maps and After Dark mode into one connected experience.
How do I find events near me?
Browse your city's WKND page, use the search tools, or check the social feed for what is trending tonight. Pulse maps show real-time energy across venues in your area.
How does the Trip Wallet work?
Trip Wallet is your personal travel organizer inside WKND. Save events, hotels, flights, and services into a single trip. Share it with your group and keep everything in one place.
Can I book flights and hotels through WKND?
Yes. WKND connects to major flight and hotel providers so you can search and book directly from your Trip Wallet. Bundle pricing is rolling out for select markets.
How do WKND Points work?
You earn points on bookings, referrals, and engagement. 100 points equals $1. Points can be redeemed toward future bookings and experiences. They roll on a 12-month window.
What is WKND Black?
WKND Black is our elite membership tier, capped at 1,000 members. It includes the lowest platform fees, priority access, and exclusive perks. Annual membership is $299/year.
Can I get a refund on a booking?
Refund eligibility depends on the event or service provider's policy. WKND holds payments in escrow until services are confirmed, which protects both sides. Email us at hello@wkndtour.com for specific refund questions.
What is an Ambassador?
Ambassadors are people who share WKND events and earn commission on every booking made through their tracked referral links. It is the easiest way to monetize your social reach.
How much can I earn as an Ambassador?
Commission rates range from 8% to 16% depending on your tier and performance. Top ambassadors also unlock bonuses through the Ambassador Contribution Index.
How do referral commissions work?
Every Ambassador gets a unique tracked link. When someone books through your link, the sale is attributed to you and your commission is calculated automatically.
How do I become an Ambassador?
Complete 3 or more referral bookings and the Ambassador hat unlocks on your profile. You can also apply directly through the Ambassador page at wkndtour.com/info/ambassadors.
When do Ambassadors get paid?
Payouts are processed after event completion and reconciliation. You can track pending and completed earnings from your Ambassador dashboard. Email hello@wkndtour.com with payout questions.
How do I list my event on WKND?
Sign up and unlock the Promoter hat by verifying your event history and business entity. From there you can post events, manage ticket tiers, and activate ambassadors to drive demand.
What percentage does WKND take from ticket sales?
The standard platform fee is 8% per transaction. Promoter Pro subscribers pay a reduced rate of 5%. These fees cover attribution tracking, payment processing, and platform tools.
How does door management work?
WKND includes a real-time door mode that handles entry verification, section assignments, and payment confirmation on event night. No extra app needed.
Can I sell VIP tables through WKND?
Yes. Promoters and venues can list VIP table inventory with pricing, section maps, and bottle service options. Guests can reserve and pay directly through the platform.
How do I list my venue or restaurant?
Reach out to our team at hello@wkndtour.com or apply through the venue page at wkndtour.com/info/venues. We will get your listing set up with photos, details, and event calendar integration.
How do restaurant reservations work?
Venues with reservation capability can accept bookings directly through their WKND listing. Guests find you through city pages, articles, and social discovery.
Is there a fee for venues to be listed?
Basic venue listings are free. Premium placement, featured positioning, and advanced analytics are available through paid tiers. Contact hello@wkndtour.com for details.
What services can I offer on WKND?
Vendors can list photography, videography, DJ services, catering, security, decor, and other event-related services. If it supports a great night out, it belongs on WKND.
How does payment work for vendors?
Payments are held in escrow through Stripe until the service is confirmed complete. This protects both the vendor and the client. The standard vendor fee is 10%, or 6% for Vendor Pro subscribers.
How do I get more vendor bookings?
Keep your portfolio updated, respond to inquiries quickly, and collect reviews after each job. Higher-rated vendors get better placement in search results.
How do I advertise on WKND?
Visit wkndtour.com/info/sponsors to see our sponsorship options. Brands can run campaigns across city pages, event listings, email newsletters, and the social feed. Email hello@wkndtour.com to start a conversation.
What are the sponsor tier options?
We offer tiered sponsorship packages that scale from single-city activations to multi-market campaigns. Each tier includes different levels of visibility, branded rewards, and audience targeting.
Can I target specific cities with my campaign?
Yes. Every WKND market has its own content hub, newsletter, and social audience. Brands can run campaigns in one city or across all 12 markets.
How do branded rewards work?
Sponsors can fund WKND Points that users earn through engagement. Over 50% of points are brand-funded, which means your brand shows up as the reward source -- great visibility at scale.
What is Enterprise access?
Enterprise is for operators running events across multiple markets with teams. It includes one login for your entire org, role-based permissions, revenue tracking, and payout management.
How does multi-market operations work?
Enterprise operators manage events, ambassadors, and venues across all their markets from a single dashboard. Performance data rolls up so you can compare cities and optimize.
What does the Enterprise subscription include?
Full platform access for your team, custom landing pages, ambassador pipeline tools, revenue locking, payout runs, and dedicated support. Visit wkndtour.com/info/enterprise for details.
How do I contact support?
Email us at hello@wkndtour.com. We aim to respond within 24 hours on business days.
How do I change my role on WKND?
WKND uses a hats system. Your roles unlock based on activity and verification. You can switch between active hats from your dashboard without creating a new account.
How do I delete my account?
Email hello@wkndtour.com with your account email and a deletion request. We process removals within 7 business days in compliance with data regulations.
Is my data secure?
Yes. WKND uses Supabase with row-level security, Stripe for payment processing, and encrypted connections throughout. We never sell your personal data to third parties.
Still have questions?
We are here to help. Reach out directly and our team will get back to you.
General Support
Email us at hello@wkndtour.com
Brand & Sponsorship Inquiries
Learn about sponsorship tiers and campaign options on our Sponsors page
Partnership & Platform Questions
Interested in working with WKND? Start with our Apply page